How it works › Getting started
The full list of problem types
Roads and road surface
Pothole in the asphalt · Cluster of potholes · Longitudinal crack · Alligator cracking · Sunken or collapsed road surface · Raised or heaved asphalt · Failed road patch · Broken road edge · Eroded gravel or dirt road · Debris, stones or mud on the road · Oil or liquid spill on the road · Snow or ice not cleared from the road · Damaged speed bump · Missing speed bump · Damaged bridge or culvert deck · Damaged bridge railing · Damaged guardrail · Damaged public car park surface · Damaged level crossing
Pavements and accessibility
Broken pavement tiles · Missing slabs or cobbles · Uneven or sunken pavement · Hole in the pavement · Pavement missing or interrupted · Pavement permanently blocked · Damaged kerb · Sunken or dislodged kerb · No dropped kerb at the crossing · Damaged tactile paving · Missing tactile paving at the crossing · Missing ramp at a public building · Damaged or too steep ramp · Barrier for wheelchairs and prams · Damaged or knocked-down bollard · Missing bollard · Ice or snow on the pavement · Damaged public steps · Damaged or missing handrail
Traffic signs, signals and markings
Damaged or bent traffic sign · Missing traffic sign · Knocked-down sign or post · Sign hidden by branches or adverts · Faded or unreadable sign · Stickers or graffiti on a sign · Traffic light not working · Traffic light flashing or stuck · Damaged signal head or pedestrian button · Signal turned away or hidden · Faded road markings · Faded pedestrian crossing · No pedestrian crossing where needed · Damaged traffic mirror · Missing mirror at a blind corner · Missing street name sign · Damaged or unreadable street name sign · Damaged cycle lane · Blocked cycle lane · Unsafe approach to a school or kindergarten
Public transport stops
Broken shelter glass · Damaged shelter · Stop without a shelter · Missing stop sign · Damaged stop sign · Timetable missing or unreadable · Broken bench at the stop · Full or broken bin at the stop · Dirty stop · Unlit stop · Damaged platform or access to the stop · Graffiti or posters on the stop · Damaged bike rack · Damaged taxi rank sign
Street lighting and power
One street light out · Several street lights out in a row · Unlit stretch of street (no lighting) · Street light on in daytime · Flickering street light · Dim street light · Leaning lamp post · Knocked-down lamp post · Rusted or damaged lamp post · Open pole door or exposed wires · Hanging or low cable · Open electrical cabinet · Broken lamp housing or cover · Street light hidden by a tree · Damaged decorative lighting
Water supply and fountains
Water surfacing in the street · Leaking pipe or valve · Water in the supply shaft · Damaged hydrant · Hydrant leaking or left open · Missing hydrant or its cover · Drinking fountain not working · Damaged drinking fountain · Fountain running constantly · Decorative fountain off or dirty · Cloudy or coloured water from the fountain · Damaged water shaft cover · Leaking irrigation · Public well or pump not working
Sewers, drains and flooding
Missing manhole cover · Cracked or broken manhole cover · Manhole sunk below road level · Manhole protruding above road level · Rattling manhole cover · Missing drain grate · Broken drain grate · Blocked drain (leaves, litter) · Drain overflowing · Sewer overflow · Sewer smell · Damaged sewer cover or grating · Standing water after rain · Flooded street · Flooded underpass · Blocked or overgrown ditch · Blocked culvert · Polluted canal, stream or river · Eroded canal or stream bank
Bins and waste collection
Overflowing bin · Bins not emptied for days · Rubbish around the bin · Broken bin (lid, wheels) · Burnt bin · Missing bin · Too few bins for the street · Bin left on the road or pavement · Dirty bin or bin site · Overflowing recycling bin · Damaged recycling bin · Full litter bin · Broken or missing litter bin · Bulky waste by the bins · Garden waste by the bins · Building rubble by the bins
Dumping, litter and dirty streets
Small pile of dumped rubbish · Illegal dump site · Dumped building rubble · Dumped tyres · Hazardous waste (asbestos, oil, chemicals) · Dumped appliances and electronics · Litter in a public place · Litter in a park or on a lawn · Litter in a canal, stream or lake · Broken glass in a public place · Street not cleaned (mud, leaves, sand) · Leaves or cuttings not collected · Burning waste · Fly-posting · Dog mess in a public place
Graffiti and vandalism
Graffiti on a public wall or building · Offensive or hateful graffiti · Graffiti on a monument · Graffiti on a sign · Graffiti on street furniture · Stickers and pasted adverts · Smashed glass on a public object · Vandalised bench or furniture · Vandalised or torn-out sign · Smashed lamp or light · Vandalised playground equipment · Breached or toppled public fence · Damaged monument or plaque · Damaged public art or mural
Trees
Fallen tree · Fallen tree blocking a road or pavement · Leaning or split tree · Broken branch hanging · Fallen branch on a road or path · Branches blocking a road or pavement · Branches hiding a sign, light or lamp · Branches in power lines · Dead tree · Diseased tree or tree pests · Hollow or rotten trunk · Roots lifting the pavement · Stump left behind · Empty tree pit · Damaged or dry young tree · Damaged tree guard or grille · Illegally cut or damaged tree
Parks, playgrounds and sport
Grass not cut · Overgrown weeds · Ragweed · Hedge blocking a path or view · Neglected flower bed · Torn-up or ruined lawn · Damaged park path · Broken bench · Missing bench · Damaged table or pergola · Broken playground equipment · Damaged playground surface · Damaged playground fence or gate · Dirty playground (glass, litter, mess) · Neglected sandpit · Damaged outdoor gym equipment · Damaged sports court surface · Broken hoop, goal or net · Damaged court fence · Park lighting not working · Damaged dog park
Public buildings and structures
Damaged facade of a public building · Facade or plaster falling onto the pavement · Loose roof tiles, gutter or sheet metal · Broken window or door on a public building · Damaged retaining wall · Wall or fence about to collapse · Damaged public fence · Public toilet not working or dirty · Public clock not working · Damaged or unsafe billboard · Abandoned kiosk or shed · Damaged market stall or canopy · Damaged information board or map · Damaged flagpole or mast · Damage at a cemetery (path, fence, tap) · Damaged underpass or footbridge · Damaged public pavilion or canopy
Works and excavations
Unguarded excavation or trench · Trench filled but not resurfaced · Site fence down or missing · Works without signs or lights · Works blocking the pavement with no detour · Abandoned works site · Building material left on public land · Mud from the site on the street · Unsafe scaffolding · Load suspended over public space · Cables or pipes left exposed after works · Temporary plate or cover over a hole · Works raising dust without protection · Open utility shaft or chamber
Animals and pests
Dead animal · Injured animal in a public place · Rats or mice · Mosquito breeding site (stagnant water) · Wasp or hornet nest · Ticks in a park or lawn · Pigeons and droppings on a public object · Wild animal in a built-up area